IT infrastructure monitoring, without the blind spots.
NodeTrace watches your servers, network gear, and critical IT infrastructure from one dashboard — a local collector on-site, a live command center in the cloud, and an alert on your phone before anyone has to call you.
Hybrid architecture · Hosted on Microsoft Azure · Free mobile alerts on every plan
Built for IT teams running critical infrastructure
Everything your NOC needs, nothing it doesn't
One dashboard for uptime, tickets, inventory and your team — built from real day-to-day monitoring work, not a generic template.
Fast-Lane real-time alerts
Device down/up transitions push over WebSockets straight to the dashboard — not a polling delay, a state change the moment it happens.
Free mobile push, every tier
Urgent alerts reach your phone via free browser push (VAPID/Web Push) — no SMS vendor, no paid push service, ungated on every plan including Lite.
Live network topology
An auto-generated map of your site by device category, with confirmed vs. best-guess wiring — see how everything actually connects.
Auto-ticketing that closes itself
Plus and Pro plans auto-create a ticket when a device goes down, and auto-close it on recovery — Lite keeps it fully manual by design.
Self-service team roles
Global Admin, Site Admin and Standard User roles let your own team manage access by site and device category — no vendor ticket needed to add a teammate.
Predictive maintenance
Plus/Pro plans watch CPU, RAM and disk trends and flag a device trending toward failure — fewer surprises for your on-call team.
Built on Microsoft Azure
Your data lives on Microsoft Azure's cloud infrastructure — PostgreSQL with automated backups and encryption at rest, on the same platform enterprises run their own workloads on.
Hybrid by design — zero inbound ports
A lightweight collector runs on-site and pulls its config from the cloud. Nothing on your network needs to be exposed to the internet.
Install the local collector
A small Windows service polls your IT infrastructure — servers, switches, routers, firewalls — over ping, SNMP or WMI, entirely inside your network.
It syncs out, nothing comes in
The collector pulls its configuration and pushes status out to the cloud dashboard — no inbound firewall rules or exposed ports required.
Watch it live, from anywhere
Your team sees uptime, alerts and tickets on the web dashboard or straight from a phone browser — full mobile access at no extra cost.
Built with security in mind
Session and access controls are built into the platform, not bolted on after the fact.
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RSA-2048 signed tokensSession tokens are cryptographically signed and can be revoked when needed.
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Hardware-fingerprint bindingSessions are bound to the device they were issued on, not just a bearer token.
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Concurrent session capsClient logins are capped at 1 web + 1 mobile session — a new login evicts the old one.
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30-day admin audit trailAdmin and self-service account changes are logged and reviewable for a rolling 30 days.
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Auto-logout on inactivityIdle sessions are logged out automatically across every tier.
Simple, per-device pricing
Every plan includes 1 site and 1 user. Add sites or users as you grow.
Lite
Ping-based monitoring, manual tickets
- Uptime / ping monitoring
- Free mobile push alerts
- Manual ticketing
- Deep metrics (CPU/RAM/disk)
- Auto ticketing & predictive alerts
Plus
Deep metrics, auto-ticketing
- Everything in Lite
- Deep metrics (CPU/RAM/disk/traffic)
- Auto ticket create + close
- Predictive maintenance alerts
- TV / NOC wall mode
Pro
Full platform, NOC-ready
- Everything in Plus
- TV / NOC wall mode
- Priority predictive thresholds
- Full network topology map
- Priority support
Ready to see your infrastructure live?
Get in touch and we'll walk your team through a live demo on your own devices.